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Log files

Log files

Postby SpiderMack » 03 Dec 2016, 11:55

Rngine crashes a lot for nothing, editor doesn't catch exceptions and no log files, it's very bad design engine.
You must catch exceptions and log to file, it will help making engine stable, because customers won't use if it crashes every day a lot.
Thank you.

.
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Re: Log files

Postby SolarPortal » 03 Dec 2016, 12:58

This is always something we see lol :P A new user always brings a new workflow with them and this in turn shows up the faults in one side of the engine. The users we have been working with so far have been very helpful in stabilising their workflows and skyline is all about doing it your way. So we welcome these bugs to be fixed :D

As for exceptions etc.. there are many exceptions caught that throw error messages, but these bugs you are getting are obviosuly outside them.

A common thing we ask users is to try and write down a way of reproducing the bug so we can see it on our side which then gets fixed more quickly. Many users record non spoken videos and just the workflow they have used to show how they crashed the engine. This helps us a lot. Also the "Skyline.log" and "Skyline_TechSupport.txt" files help sometimes as they show render crashes, material crashes or memory errors.

Thanks again for the support and help :D
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Re: Log files

Postby SpiderMack » 03 Dec 2016, 13:45

The problem with Skyline, you clik anywhere or too much click in 3D view it crashes.
It is not workflow, it is hazardous crashes many times :x , it's too sensitive (i never seen so much exceptions using an editor).

Whatever users are doing, you need a stable product, not crashing whatever user is clicking or doing , editor will display warnings when wrong manipulation, and editor is able to catch errors but no crash so often.


I found logs, lot of Ogre exceptions
Code: Select all
13:13:29: OGRE EXCEPTION(2:InvalidParametersException): Parameter called rimlightTintColor does not exist.  in GpuProgramParameters::_findNamedConstantDefinition at ..\..\OgreMain\src\OgreGpuProgramParams.cpp (line 1727)
13:13:29: Compiler error: invalid parameters in D:/SkylineGen1/Asset Library/Models/Characters/Ogre/sinbad_sword.material(634): setting of constant failed


I will help with logs :)
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