Help and advice for Installing Skylines Toolset

Unable to authorise install on new machine.

Unable to authorise install on new machine.

Postby Rockape » 17 Nov 2016, 00:39

Hi Folks,
Thought it time to retire my ageing old machine and invested in a newer model, finally got around to installing SGE on it but appear to be having problems registering/authorising the installation. I wasn't aware SGE was node locked to the Machine ? I keep receiving the error "The license cannot be located or matched against this computer" or words to that effect.

Thanks in advance.
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Re: Unable to authorise install on new machine.

Postby TattieBoJangle » 17 Nov 2016, 01:00

Hi Rockape,

congrats on the new setup 8-) at this time skyline is locked to x2 pc's I believe but the devs are cool about resetting your activation codes, like me for example I format my pc every other day it feels like :lol: just drop them a message and they will reset it or they will see this tomorrow and do it for you.
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Re: Unable to authorise install on new machine.

Postby Rockape » 17 Nov 2016, 09:13

Cheers Tattie...
Thought that might be the case again... :D , have PM'd my key for reset.

Hi SolarPortal,
Would you be so kind and do the honours please... :D

Many Thanks Folks.
If you can dream it, You can create it

System: HP ENVY Phoenix CPU: i7-6700K (x8) @ 4.20GHz RAM: 32GB GPU: NVIDIA GeForce GTX 980 Ti x6GB Storage: 256 GB SSD + 3TB SATA HD
OS:
Windows 10 x64
Rockape
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Re: Unable to authorise install on new machine.

Postby SolarPortal » 17 Nov 2016, 13:48

Yes, congrats on the new machine :D

I have reset your license and also sent you a pm :)

Skyline is locked to the machine hardware to stop anyone else using your license key and too stop pirating of the software. In time, we may or may not change the way licenses will be handled especially once steam comes around for SGE :)

Hope this helps :D
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