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Skyline refuses to open (FIXED)

Skyline refuses to open (FIXED)

Postby TattieBoJangle » 09 Oct 2015, 08:42

Hi guys tried to open skyline today and it refuses to open again :roll:
Case: CM Storm Trooper CPU: I7 5930k X99 Cooler: Noctua NH-D15 Graphics: Asus GTX 1080 Motherboard: Rampage Extreme V x99 Ram: RipJaws DDR4 3000mhz Storage: x2 SSD Crucial 500GB + x5 2TB Hdd PSU: Evga 1500w OS: Windows 10
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Re: Skyline refuses to open

Postby SolarPortal » 09 Oct 2015, 09:42

hey Tattie,

When you boot it and it doesnt load, can you send me the Skyline_TechSupport.txt file to see where it gets too if that file is even created. I believe this problem needs to be found as it might be a common fault.

If you go to the Win32_Release folder and filter the filetypes by type, then delete all the text files apart from the "plugins.cfg" and load skyline. It will then create all the log files from fresh and may not even generate the logs with your problem indicating an area that is at fault. :D
Skyline Game Engine - Lead Dev.
Please provide as much info as possible when asking for help.


Specs: OS: Win 10 64bit, CPU: Intel i7 4770 3.4ghz x 4 core(8 threads), GPU: Nvidia GTX 1060 6GB, Ram: 16gig DDR3, Windows on 250gb Samsung Evo 860

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Re: Skyline refuses to open

Postby TattieBoJangle » 09 Oct 2015, 10:22

Ok removed the text files restarted and tried again and, it only created Skyline_TechSupport.txt here is the file
Attachments
Skyline_TechSupport.txt
Skyline_TechSupport
(370 Bytes) Downloaded 324 times
Case: CM Storm Trooper CPU: I7 5930k X99 Cooler: Noctua NH-D15 Graphics: Asus GTX 1080 Motherboard: Rampage Extreme V x99 Ram: RipJaws DDR4 3000mhz Storage: x2 SSD Crucial 500GB + x5 2TB Hdd PSU: Evga 1500w OS: Windows 10
User avatar
TattieBoJangle
Community Manager
Community Manager
 
Posts: 858
Joined: 26 Jan 2015, 00:15
Location: United Kingdom
Skill: 3D Modeller
Skill: 2D Artist
Skill: Level Designer
Skill: Great creative

Re: Skyline refuses to open

Postby SolarPortal » 09 Oct 2015, 11:02

Thanks, will look into it :)

Edit: I will add some new traces into the system and send a new copy to find the fault.

Edit 2: Please be patient with this fix, i know it stops you from using skyline, but in the long run it should make it more stable for you :)
Skyline Game Engine - Lead Dev.
Please provide as much info as possible when asking for help.


Specs: OS: Win 10 64bit, CPU: Intel i7 4770 3.4ghz x 4 core(8 threads), GPU: Nvidia GTX 1060 6GB, Ram: 16gig DDR3, Windows on 250gb Samsung Evo 860

Twitter: @SolarPortal
Instagram: @SolarPortal
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SolarPortal
Skyline Founder
Skyline Founder
 
Posts: 3631
Joined: 29 Jul 2012, 15:56
Location: UK
Skill: 3D Modeller
Skill: 2D Artist
Skill: Programmer
Skill: Level Designer


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