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Purchase of Skyline BETA [SOLVED]

Purchase of Skyline BETA [SOLVED]

Postby zeroram » 24 May 2018, 22:03

Hi,

We purchased the Skyline BETA in September and no longer have access to download... We have the receipt copy if someone can help what are options are?

Thank you.
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Re: Purchase of Skyline BETA

Postby SolarPortal » 24 May 2018, 22:12

Yes, please send me the serial number in PM and then sign up to the store. I will then authorise the product back onto your account.

We restarted the store site as we upgraded but couldn't migrate but we did notify all users through the forum mass mail.
This is a problem that is easily resolved :)

Thank you for contacting us :)

Edit: Please in the pm let me know your customer name or ID :)
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Re: Purchase of Skyline BETA

Postby zeroram » 25 May 2018, 09:10

I sent you a PM ThankS!
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Re: Purchase of Skyline BETA

Postby SolarPortal » 25 May 2018, 12:07

Got it, i will sort it out for you now :)
Skyline Game Engine - Lead Dev.
Please provide as much info as possible when asking for help.


Specs: OS: Win 10 64bit, CPU: Intel i7 4770 3.4ghz x 4 core(8 threads), GPU: Nvidia GTX 1060 6GB, Ram: 16gig DDR3, Windows on 250gb Samsung Evo 860

Twitter: @SolarPortal
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Re: Purchase of Skyline BETA

Postby SolarPortal » 25 May 2018, 12:23

This is now completed and you have skyline in your downloads on your account. You should also receive an order confirmation in your emails.
Skyline Game Engine - Lead Dev.
Please provide as much info as possible when asking for help.


Specs: OS: Win 10 64bit, CPU: Intel i7 4770 3.4ghz x 4 core(8 threads), GPU: Nvidia GTX 1060 6GB, Ram: 16gig DDR3, Windows on 250gb Samsung Evo 860

Twitter: @SolarPortal
Instagram: @SolarPortal
User avatar
SolarPortal
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Posts: 3631
Joined: 29 Jul 2012, 15:56
Location: UK
Skill: 3D Modeller
Skill: 2D Artist
Skill: Programmer
Skill: Level Designer


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